Last year we helped the outstanding team at Trig’s launch their Facebook page and plan their social media promotions. One of their most successful social media promos was offering online-only coupons (Facebook and Trig’s.com) on “Cyber Monday“. Here’s what the social media manager at Trig’s had to say about the promotion last year (shared with permission): “Hey, I just wanted to send a quick note to say thanks for the ideas about Cyber Monday. It was SUPER fun and got everyone really engaged in our social media activities. We received phone calls, emails, Facebook inquiries, and more about it. We ran into a few challenges along the way, but overall it was pretty great! The download numbers for most of the coupons managed to do in two hours what many of our coupons do all week.” At the time they ran the promotion last year, the Trig’s Facebook page was still very new. As the Trig’s current Facebook status says, this year they will be offering “Twenty-one ridiculously hot coupons,” available Monday only, and the Trig’s team has been building for a successful promotion all year. “It’s amazing what having a year of experience in social media has done for [...]

A consultant group we respect recently recommended that companies wait to get involved in social media because there are “no clear and obvious benefits.” While they may not be “clear and obvious,” we believe that the benefits of social media are significant. Here are three of them…

We’ve previously addressed what social media is and how to get started, yet with anything that’s as hyped as this new platform, the questions that often need addressing are: “Why should I care?” “What does this have to do with my business?” and “What are the benefits?”

A consultant group we respect recently recommended that companies wait to get involved in social media because it changes so often, most companies do it poorly, and there are “no clear and obvious benefits.”